Pre-Built Wheel Adapters, Spacers, and Hub Centric Rings
Pre-Built wheel adapters, spacers, and hub centric rings are returnable as long as, they are not mounted, in first-class condition, and return-shipped within 10 business days. Refund is the purchase price minus shipping and a 20% restocking fee.
Custom Built Wheel Adapters, Spacers, and Hub Centric Rings
Custom orders may be canceled as long as the machine work has not begun. Once machine work has begun on a custom order no refunds will be issued. Custom orders are custom-made specifically for each individual customer. Custom orders are non-returnable, and non-refundable, with the exception of manufacturer defects, workmanship, and/or material.
If you, the customer, supply the wrong measurements or information, the wheel adapters, spacers, or hub centric rings can be rebuilt, but the full cost will be the customers responsibility. In addition, in a circumstance where the wheel adapters, spacers, or hub centric rings can be modified, it will be at the rate of only $75 per hour. However, if the wheel adapters, spacers, or hub centric rings can not be fixed through additional machine work the customer will be responsible for the full replacement cost.
US Wheel Adapters guarantees workmanship and materials. If the machine work is not correct, and it is solely due to the fault of US Wheel Adapters, the wheel adapters, spacers, or hub centric rings will be re-machined at no additional cost to you.